Ask a club member for the club’s hearth code. Then open the Clubs tab, choose Join, and enter the code.

If a club has no code, it’s private and isn’t accepting new members by code. Its owner can create a new code at any time.

Notes stay sealed until your reading progress reaches their chapter, so nobody can spoil what you haven’t read yet. To update your progress, open the book and mark your next chapter as read.

If you’ve forgotten your password, choose “Forgot password?” on the sign-in screen and follow the emailed link. If the email doesn’t arrive, check your spam folder.

To change or cancel a subscription, go to the You tab and choose Manage subscription. You can also manage it where you bought it: in your Apple Account settings under Subscriptions, in Google Play under Payments & subscriptions, or for web purchases through Manage subscription on the web.

If a purchase isn’t showing, sign in to the Chapters account you bought it with, then use the restore option on the Library Card purchase screen.

Apple and Google handle refund requests for purchases made through their stores. For web purchases, email us.

Go to the You tab and choose Delete account. If you can’t sign in, follow the steps on our Data Deletion page.

Go to the You tab and choose Report abuse, or email safety@readchapters.app. Our Safety Standards page explains how to report child-safety concerns.